INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are your shishas ready to use out of the box?

Yes, all our shishas come with essential components like the base, stem, bowl, hose, and grommets. Just add your favorite herbal flavor and charcoal, and you're good to go!

Do your shishas come with a warranty?

Yes, we offer a limited warranty on manufacturing defects. Please refer to our warranty policy or contact support for more details.

Are your shisha flavours nicotine-free?

Absolutely! All our herbal flavours are 100% nicotine-free and tobacco-free — made using premium French molasses for a smooth and safe experience.

What materials are used in your shishas?

Our shishas are crafted using high-quality materials like stainless steel, aluminium, heat-resistant glass, and durable silicone to ensure longevity and performance.

Do you offer LED or designer models?

Yes! We have a wide range including LED-lit bases and uniquely styled models like the Wing, Heart, and Emperor series — perfect for both personal use and display.

INFORMATION ABOUT US

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